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General Information
Quickstart Guide
Pre-Requisites
Installation
TSplus Editions
Activating your license (Online)
Activating your license (Offline)
Rehosting your license
Clone your server
Activating your support license
Updating to latest version
Upgrading your TSplus Edition
Securing a Terminal Service Plus server
Long Term Support Versions
Administration Tool Overview
Administration Tool Overview
Applications
Printer
Web
Farm
Sessions
System Tools
Advanced
Add-Ons
License
Server Administration
Server Management
Session Prelaunch
Application Publishing
Assigning Applications to Users or Groups
Assigning Applications to Users with Azure Active Directory
RemoteApp On Client Feature
Remote Taskbar and Desktop Themes
Floating Panel and Application Panel
File Transfer
Secured Folder Sharing
Open Files on Client Side
Open URLS on Client Side
Remote Printing
Virtual Printer
Universal Printer
Printing with Standard RDP Printer-Mapping Feature
TSplus Connection Client
TSplus Client Generator
TSplus client setup program
Edit or Change TSplus client parameters
RemoteApp client
How to modify the TSplus client's icon
Active Directory SSO configuration
Access your Server on the Web
Built-in Web Server Management
Web Applications Portal
RemoteApp Plugin
TSplus Web App
Creating and Customizing HTML Web Access pages
Web Credentials
Using IIS (Microsoft Internet Information Services)
Using Apache
Securing your Web Connection
Double-Factor Authentication (2FA)
Lockout
Advanced Security
Free and Easy-to-install SSL Certificate
HTTPS & SSL Third Party Certificates
Choosing your Ciphers Suites to enhance security
HTML5 Client
Remote Connection from an iPhone / iPad / Android device
HTML5 Client: Supported Browsers
HTML5 Client: Using Gestures on mobile devices (Touch)
HTML5 Client: Using File Transfer
HTML5 Client: Using Clipboard
HTML5 Client: Using two languages
HTML5 Changing language to Chinese
HTML5 Server Memory Usage
TSplus App
Pre-requisites
Configuration
Farm Management
Overview
Prerequisites
Server Management
Reverse Proxy
Load Balancing
Server Assignation
Sessions Monitoring
Applications and Settings Synchronization
Manually enable/disable the Gateway Server
Prevent RDP access and allow HTTP on the Gateway Server
Using servers behind Reverse Proxy
Logon Ticket and Load-Balancing
Advanced Settings
Backup - Database
Product Settings
Advanced Security Settings
Users Sessions
Web Lockout
TSplus Contextual Menu
TSplus Logs
Advanced Documentation
Web Applications Portal: Parameters in URL address
Web logon page: How to close the Logon form after logon
Web logon page: How to change the logon Splashscreen
Html Pages and Customization
How to completely customize the Web Access Page beyond the Web Portal capabilities?
Web logon page: How to open the HTML5 client in the same tab
How To: Add a Custom HTTP Header
Enforce HTTPS protocol
Enforce the use of web portal to connect to the server
Web Autologon: connect from web without portal
HTML5 Client: RDP session resolution on mobile devices
HTML5 Client: How to maximize the browser window
HTML5 Client: Parameters in URL address
How to setup Apache reverse proxy support of Websockets
How To: Mount a logical drive
HTML5 Client: What is the difference between Websockets and XHR?
How To: Bind Web Server to Several Network Cards
Run Windows client under Proxy environment
Activating Mutual SSL Authentication
Volume Licensing Administrator Guide
Volume Licensing
How to install a Volume License Server
How to activate a Volume License
How to disable/enable a License
Update the users/edition/support
How to display the remaining credits
More
DevOps material
Commands list
Farm Manager API
Setting up a cloned virtual machine
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Planning and Managing
Getting Started
Pre-requisites
Installation
Activating your License
Updating TSplus Remote Support
Change your administrator password
Installation over TSplus Remote Access
Using TSplus Remote Support
Product Overview
Administrator Web Console
Agent Web Console
End-User Interface
Agent Interface
Administrator Settings
Email
Server
Customization
Advanced
Frequently Asked Questions
Administrator Password Lost
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General Information
Product Overview
Prerequisites
Get Started
Remote Support Lite to Share your Screen
Share your Screen
Configure Settings
Share inside an RDP session
Start Remote Control
Get Started with TSplus Remote Support
Interact with the Remote Session
Activate your Subscription
Register to Save your Configuration
Administration Console
Two-Factor Authentication (2FA)
Advanced Features
Configure Advanced Features
Access Saved Remote Computers
Enable Unattended Access
Connect on any Windows RDP session
Wake-On-LAN
Review Session Logs
Define Computer Information
Capture UAC Screens
Customize Remote Support
Embed in your Software
Android Media Permission
Android Delete Account
Helpdesk integration
On-Premises / Self Hosted
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Administration Tool Overview
Administration Tool Overview
General Information
Pre-Requisites
Installation
Updating to Latest Version
Using Remote Work
Web Portal
Customize the Web Portal
Web Portal Preferences
HTML5 Client
Web Server Management
Workstations
Workstations Management
License
Activate Your License
Activating your Support License
Security
TSplus 2FA
TSplus Advanced Security
HTTPS Certificate
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Planning and Managing Server Monitoring
Getting Started
Pre-requisites
Installation
Updating Server Monitoring
Activating your License
Managing Servers
Managing Websites
Administration Settings
Website Features
Website real-time features
Website report features
Availability report
Response codes report
Response time report
Server Features
Server real-time features
Server report features
Concurrent sessions report
Performances report
Network usage report
User presence report
User attendance report
Application usage per server and user report
Application usage per server report
Report Features
Export and print
Scheduling report emailing
Customize report
How to: change logo
How to: change colors
How to: change chart type
How to: filter your data
How to: change visibility of infos
How to: use the data from the database
Monitoring Features
Alerts Management
Frequently Asked Questions
How is data saved and can I access it from my own applications?
Server Monitoring CPU consumption is above expected. What can I do?
Select theme
Dark
Light
Auto
General Information
Get Started
Pre-Requisites
Installation
TSplus Editions
Activating your license (Online)
Activating your license (Offline)
Rehosting your license
Activating your support license
Updating to latest version
Upgrading your TSplus Edition
Securing a Terminal Service Plus server
Long Term Support Versions
Administration Tool Overview
Administration Tool Overview
Applications
Printer
Web
Farm
Sessions
System Tools
Advanced
Add-Ons
License
Server Administration
Server Management
Application Publishing
Assigning Applications to Users or Groups
Assigning Applications to Users with Azure Active Directory
RemoteApp On Client Feature
Remote Taskbar and Desktop Themes
Floating Panel and Application Panel
File Transfer
Secured Folder Sharing
Open Files on Client Side
Open URLS on Client Side
Remote Printing
Virtual Printer
Universal Printer
Printing with Standard RDP Printer-Mapping Feature
TSplus Connection Client
TSplus Client Generator
TSplus client setup program
Edit or Change TSplus client parameters
RemoteApp or Seamless client
How to modify the TSplus client's icon
Access your Server on the Web
Built-in Web Server Management
Web Applications Portal
RemoteApp Plugin
TSplus Web App
Creating and Customizing HTML Web Access pages
Web Credentials
Using IIS (Microsoft Internet Information Services)
Using Apache
Securing your Web Connection
Double-Factor Authentication (2FA)
Lockout
Advanced Security
Free and Easy-to-install SSL Certificate
HTTPS & SSL Third Party Certificates Tutorial
Choosing your Ciphers Suites to enhance security
HTML5 Client
Remote Connection from an iPhone / iPad / Android device
HTML5 Client: Supported Browsers
HTML5 Client: Using Gestures on mobile devices (Touch)
HTML5 Client: Using File Transfer
HTML5 Client: Using Clipboard
HTML5 Client: Using two languages
HTML5 Changing language to Chinese
HTML5 Server Memory Usage
TSplus App
Pre-requisites
Configuration
Load-Balancing and Gateway Features
Gateway Feature
Gateway Server: Prevent RDP access and allow HTTP
Using the Load Balancing Feature
Using the Reverse Proxy feature
Using servers behind Reverse Proxy
Farm Management
Farm Overview
Farm Prerequisites
Farm Setup
Farm Manager
Advanced Settings
Backup - Database
Product Settings
Advanced Security Settings
Users Sessions
Web Lockout
TSplus Contextual Menu
TSplus Logs
Advanced Documentation
Web Applications Portal: Parameters in URL address
Web logon page: How to close the Logon form after logon
Web logon page: How to change the logon Splashscreen
Html Pages and Customization
How to completely customize the Web Access Page beyond the Web Portal capabilities?
Web logon page: How to open the HTML5 client in the same tab
How To: Add a Custom HTTP Header
Enforce HTTPS protocol
Enforce the use of web portal to connect to the server
Web Autologon: connect from web without portal
HTML5 Client: RDP session resolution on mobile devices
HTML5 Client: How to maximize the browser window
HTML5 Client: Parameters in URL address
How To: Mount a logical drive
HTML5 Client: What is the difference between Websockets and XHR?
How To: Bind Web Server to Several Network Cards
Run Windows client under Proxy environment
Activating Mutual SSL Authentication
Select theme
Dark
Light
Auto
General Information
Quickstart Guide
Pre-Requisites
Installation
TSplus Editions
Activating your license (Online)
Activating your license (Offline)
Rehosting your license
Activating your support license
Updating to latest version
Upgrading your TSplus Edition
Securing a Terminal Service Plus server
Long Term Support Versions
Administration Tool Overview
Administration Tool Overview
Applications
Printer
Web
Farm
Sessions
System Tools
Advanced
Add-Ons
License
Server Administration
Server Management
Session Prelaunch
Application Publishing
Assigning Applications to Users or Groups
Assigning Applications to Users with Azure Active Directory
RemoteApp On Client Feature
Remote Taskbar and Desktop Themes
Floating Panel and Application Panel
File Transfer
Secured Folder Sharing
Open Files on Client Side
Open URLS on Client Side
Remote Printing
Virtual Printer
Universal Printer
Printing with Standard RDP Printer-Mapping Feature
TSplus Connection Client
TSplus Client Generator
TSplus client setup program
Edit or Change TSplus client parameters
RemoteApp client
How to modify the TSplus client's icon
Access your Server on the Web
Built-in Web Server Management
Web Applications Portal
RemoteApp Plugin
TSplus Web App
Creating and Customizing HTML Web Access pages
Web Credentials
Using IIS (Microsoft Internet Information Services)
Using Apache
Securing your Web Connection
Double-Factor Authentication (2FA)
Lockout
Advanced Security
Free and Easy-to-install SSL Certificate
HTTPS & SSL Third Party Certificates Tutorial
Choosing your Ciphers Suites to enhance security
HTML5 Client
Remote Connection from an iPhone / iPad / Android device
HTML5 Client: Supported Browsers
HTML5 Client: Using Gestures on mobile devices (Touch)
HTML5 Client: Using File Transfer
HTML5 Client: Using Clipboard
HTML5 Client: Using two languages
HTML5 Changing language to Chinese
HTML5 Server Memory Usage
TSplus App
Pre-requisites
Configuration
Farm Management
Overview
Prerequisites
Server Management
Reverse Proxy
Load Balancing
Server Assignation
Sessions Monitoring
Applications and Settings Synchronization
Manually enable/disable the Gateway Server
Prevent RDP access and allow HTTP on the Gateway Server
Using servers behind Reverse Proxy
Logon Ticket and Load-Balancing
Advanced Settings
Backup - Database
Product Settings
Advanced Security Settings
Users Sessions
Web Lockout
TSplus Contextual Menu
TSplus Logs
Advanced Documentation
Web Applications Portal: Parameters in URL address
Web logon page: How to close the Logon form after logon
Web logon page: How to change the logon Splashscreen
Html Pages and Customization
How to completely customize the Web Access Page beyond the Web Portal capabilities?
Web logon page: How to open the HTML5 client in the same tab
How To: Add a Custom HTTP Header
Enforce HTTPS protocol
Enforce the use of web portal to connect to the server
Web Autologon: connect from web without portal
HTML5 Client: RDP session resolution on mobile devices
HTML5 Client: How to maximize the browser window
HTML5 Client: Parameters in URL address
How to setup Apache reverse proxy support of Websockets
How To: Mount a logical drive
HTML5 Client: What is the difference between Websockets and XHR?
How To: Bind Web Server to Several Network Cards
Run Windows client under Proxy environment
Activating Mutual SSL Authentication
Volume Licensing Administrator Guide
Volume Licensing
How to install a Volume License Server
How to activate a Volume License
How to disable/enable a License
How to update the users/edition/support
More
Select theme
Dark
Light
Auto
General Information
Quickstart Guide
Pre-Requisites
Installation
TSplus Editions
Activating your license (Online)
Activating your license (Offline)
Rehosting your license
Activating your support license
Updating to latest version
Upgrading your TSplus Edition
Securing a Terminal Service Plus server
Long Term Support Versions
Administration Tool Overview
Administration Tool Overview
Applications
Printer
Web
Farm
Sessions
System Tools
Advanced
Add-Ons
License
Server Administration
Server Management
Session Prelaunch
Application Publishing
Assigning Applications to Users or Groups
Assigning Applications to Users with Azure Active Directory
RemoteApp On Client Feature
Remote Taskbar and Desktop Themes
Floating Panel and Application Panel
File Transfer
Secured Folder Sharing
Open Files on Client Side
Open URLS on Client Side
Remote Printing
Virtual Printer
Universal Printer
Printing with Standard RDP Printer-Mapping Feature
TSplus Connection Client
TSplus Client Generator
TSplus client setup program
Edit or Change TSplus client parameters
RemoteApp client
How to modify the TSplus client's icon
Access your Server on the Web
Built-in Web Server Management
Web Applications Portal
RemoteApp Plugin
TSplus Web App
Creating and Customizing HTML Web Access pages
Web Credentials
Using IIS (Microsoft Internet Information Services)
Using Apache
Securing your Web Connection
Double-Factor Authentication (2FA)
Lockout
Advanced Security
Free and Easy-to-install SSL Certificate
HTTPS & SSL Third Party Certificates
Choosing your Ciphers Suites to enhance security
HTML5 Client
Remote Connection from an iPhone / iPad / Android device
HTML5 Client: Supported Browsers
HTML5 Client: Using Gestures on mobile devices (Touch)
HTML5 Client: Using File Transfer
HTML5 Client: Using Clipboard
HTML5 Client: Using two languages
HTML5 Changing language to Chinese
HTML5 Server Memory Usage
TSplus App
Pre-requisites
Configuration
Farm Management
Overview
Prerequisites
Server Management
Reverse Proxy
Load Balancing
Server Assignation
Sessions Monitoring
Applications and Settings Synchronization
Manually enable/disable the Gateway Server
Prevent RDP access and allow HTTP on the Gateway Server
Using servers behind Reverse Proxy
Logon Ticket and Load-Balancing
Advanced Settings
Backup - Database
Product Settings
Advanced Security Settings
Users Sessions
Web Lockout
TSplus Contextual Menu
TSplus Logs
Advanced Documentation
Web Applications Portal: Parameters in URL address
Web logon page: How to close the Logon form after logon
Web logon page: How to change the logon Splashscreen
Html Pages and Customization
How to completely customize the Web Access Page beyond the Web Portal capabilities?
Web logon page: How to open the HTML5 client in the same tab
How To: Add a Custom HTTP Header
Enforce HTTPS protocol
Enforce the use of web portal to connect to the server
Web Autologon: connect from web without portal
HTML5 Client: RDP session resolution on mobile devices
HTML5 Client: How to maximize the browser window
HTML5 Client: Parameters in URL address
How to setup Apache reverse proxy support of Websockets
How To: Mount a logical drive
HTML5 Client: What is the difference between Websockets and XHR?
How To: Bind Web Server to Several Network Cards
Run Windows client under Proxy environment
Activating Mutual SSL Authentication
Volume Licensing Administrator Guide
Volume Licensing
How to install a Volume License Server
How to activate a Volume License
How to disable/enable a License
How to update the users/edition
More
DevOps material
Commands list
Farm Manager API
Select theme
Dark
Light
Auto
General Information
Quickstart Guide
Pre-Requisites
Installation
TSplus Editions
Activating your license (Online)
Activating your license (Offline)
Rehosting your license
Clone your server
Activating your support license
Updating to latest version
Upgrading your TSplus Edition
Securing a Terminal Service Plus server
Long Term Support Versions
Administration Tool Overview
Administration Tool Overview
Applications
Printer
Web
Farm
Sessions
System Tools
Advanced
Add-Ons
License
Server Administration
Server Management
Session Prelaunch
Application Publishing
Assigning Applications to Users or Groups
Assigning Applications to Users with Azure Active Directory
RemoteApp On Client Feature
Remote Taskbar and Desktop Themes
Floating Panel and Application Panel
File Transfer
Secured Folder Sharing
Open Files on Client Side
Open URLs on Client Side
Remote Printing
Virtual Printer
Universal Printer
Printing with Standard RDP Printer-Mapping Feature
TSplus Connection Client
TSplus Client Generator
TSplus client setup program
Edit or Change TSplus client parameters
RemoteApp client
How to modify the TSplus client's icon
Active Directory SSO configuration
Access your Server on the Web
Built-in Web Server Management
Web Applications Portal
RemoteApp Plugin
TSplus Web App
Creating and Customizing HTML Web Access pages
Web Credentials
Using IIS (Microsoft Internet Information Services)
Using Apache
Securing your Web Connection
Double-Factor Authentication (2FA)
Lockout
Advanced Security
Free and Easy-to-install SSL Certificate
HTTPS & SSL Third Party Certificates
Choosing your Ciphers Suites to enhance security
HTML5 Client
Remote Connection from an iPhone / iPad / Android device
HTML5 Client: Supported Browsers
HTML5 Client: Using Gestures on mobile devices (Touch)
HTML5 Client: Using File Transfer
HTML5 Client: Using Clipboard
HTML5 Client: Using two languages
HTML5 Changing language to Chinese
HTML5 Server Memory Usage
TSplus App
Pre-requisites
Configuration
Farm Management
Overview
Prerequisites
Server Management
Reverse Proxy
Load Balancing
Server Assignation
Sessions Monitoring
Applications and Settings Synchronization
Manually enable/disable the Gateway Server
Prevent RDP access and allow HTTP on the Gateway Server
Using servers behind Reverse Proxy
Logon Ticket and Load-Balancing
Advanced Settings
Backup - Database
Product Settings
Advanced Security Settings
Users Sessions
Web Lockout
TSplus Contextual Menu
TSplus Logs
Advanced Documentation
Web Applications Portal: Parameters in URL address
Web logon page: How to close the Logon form after logon
Web logon page: How to change the logon Splashscreen
Html Pages and Customization
How to completely customize the Web Access Page beyond the Web Portal capabilities?
Web logon page: How to open the HTML5 client in the same tab
How To: Add a Custom HTTP Header
Enforce HTTPS protocol
Enforce the use of web portal to connect to the server
Web Autologon: connect from web without portal
HTML5 Client: RDP session resolution on mobile devices
HTML5 Client: How to maximize the browser window
HTML5 Client: Parameters in URL address
How to setup Apache reverse proxy support of Websockets
How To: Mount a logical drive
HTML5 Client: What is the difference between Websockets and XHR?
How To: Bind Web Server to Several Network Cards
Run Windows client under Proxy environment
Activating Mutual SSL Authentication
Volume Licensing Administrator Guide
Volume Licensing
How to install a Volume License Server
How to activate a Volume License
How to disable/enable a License
How to update the users/edition/support
How to display the remaining credits
More
DevOps material
Commands list
Farm Manager API
Select theme
Dark
Light
Auto
General Information
Getting Started
Prerequisites
Installing Advanced Security
Updating Advanced Security
Activating your license
Using Advanced Security
Dashboard
Firewall
Geographic Protection
Bruteforce Protection
Hacker IP Protection
Restrict Working Hours
Secure Sessions
Trusted Devices
Permissions
Ransomware Protection
Alerts
Reports
Events
Settings
Users Allow List
Programs Allow List
Advanced > Backup - Restore
Advanced > Product
Advanced > Geographic Protection
Advanced > Bruteforce Protection
Advanced > Firewall
Advanced > Restrict Working Hours
Advanced > Trusted Devices
Advanced > Ransomware Protection
Advanced > Logs
DevOps material
Commands list
Select theme
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